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Frequently Asked Questions

What is Talentport?

Talentport is a purpose-driven platform connecting skilled Filipino Virtual Assistants (VAs) with clients worldwide. We provide training, role-fit matching, and ongoing support  with no salary cuts or hidden fees.

How does Talentport’s pricing model work?

We use a two-tier pricing model for transparency and fairness.

💵 Tier 1: One-Time Matching Fee

  • Covers: VA screening, role-fit matching, skills assessment, interview facilitation, and onboarding support

  • Fees:

    • Intermediate: $480 USD

    • Advanced: $800 USD

    • Expert: $1500 USD

📅 Tier 2: Ongoing Monthly Subscription

  • Supports: Long-term VA performance monitoring, backup VA access, and community resources

  • Fee: $79/month per active VA

What do I pay the VA?

You pay your VA directly (no salary deductions) based on their hourly rate:

  • Intermediate: $5–$8/hr (basic tasks: data entry, email management, social media)

  • Advanced: $9–$12/hr (lead generation, CRM, research, social media management)

  • Expert: $13+/hr (executive assistance, project management, automation, AI tools)

💡 Probation Period: First 3 months at $3–$4/hr.

Are there optional add-ons?

Yes:

  • Rush Placement Guarantee: $30/month prioritizes your job opening, sourcing starts within 48 hours.

What’s included in the monthly subscription?

  • Monthly performance check-ins (via email surveys)

  • Mediation & conflict resolution

  • Backup VA recommendations (within 48 hours)

  • Community access (networking, templates, webinars)

  • Free VA rematching within first 3 months

Key policies you should know:

  • No VA salary deductions they keep 100% of their pay

  • Clients cover payment platform fees (Wise, PayPal, Credit card)

  • Non-circumvention clause: No direct hiring within 12 months

  • Transparent billing no hidden charges

  • Refunds not offered (fees fund nonprofit mission)

Who hires through Talentport?

  • Solopreneurs & online business owners

  • Startups

  • Coaches, consultants & creatives

  • Nonprofits & social enterprises

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