Frequently Asked Questions
What is Talentport?
Talentport is a purpose-driven platform connecting skilled Filipino Virtual Assistants (VAs) with clients worldwide. We provide training, role-fit matching, and ongoing support with no salary cuts or hidden fees.
How does Talentport’s pricing model work?
We use a two-tier pricing model for transparency and fairness.
💵 Tier 1: One-Time Matching Fee
-
Covers: VA screening, role-fit matching, skills assessment, interview facilitation, and onboarding support
-
Fees:
-
Intermediate: $480 USD
-
Advanced: $800 USD
-
Expert: $1500 USD
-
📅 Tier 2: Ongoing Monthly Subscription
-
Supports: Long-term VA performance monitoring, backup VA access, and community resources
-
Fee: $79/month per active VA
What do I pay the VA?
You pay your VA directly (no salary deductions) based on their hourly rate:
-
Intermediate: $5–$8/hr (basic tasks: data entry, email management, social media)
-
Advanced: $9–$12/hr (lead generation, CRM, research, social media management)
-
Expert: $13+/hr (executive assistance, project management, automation, AI tools)
💡 Probation Period: First 3 months at $3–$4/hr.
Are there optional add-ons?
Yes:
-
Rush Placement Guarantee: $30/month prioritizes your job opening, sourcing starts within 48 hours.
What’s included in the monthly subscription?
-
Monthly performance check-ins (via email surveys)
-
Mediation & conflict resolution
-
Backup VA recommendations (within 48 hours)
-
Community access (networking, templates, webinars)
-
Free VA rematching within first 3 months
Key policies you should know:
-
No VA salary deductions they keep 100% of their pay
-
Clients cover payment platform fees (Wise, PayPal, Credit card)
-
Non-circumvention clause: No direct hiring within 12 months
-
Transparent billing no hidden charges
-
Refunds not offered (fees fund nonprofit mission)
Who hires through Talentport?
-
Solopreneurs & online business owners
-
Startups
-
Coaches, consultants & creatives
-
Nonprofits & social enterprises